Hesstech is always open to discuss employment opportunities with qualified candidates. If you’re top in your field and believe you can contribute to the organization we want to hear from you. Please send all resumes to HR@Hesstech.com, and be sure to indicate what area you have an interest in employment.

Open Position: Customer Service Representative

For more than 13 years Hesstech has provided electronics asset recovery & recycling services to a broad client base across all industries. In these tough financial times the industry continues to experience major growth due to the corporate world's appetite for technology and the growing markets for surplus assets. Hesstech is renowned for its technical capabilities, quality service, and commitment to environmentally sound offerings. By joining Hesstech you can take pride in your work and will enjoy personal growth and have the industry's best tools to help you achieve top earnings. Explore our web site to learn more about the company.

Responsibilities Include:

• Serves as primary customer contact for routine matters
• Analyze and rectify customer account related issues
• Coordinate special projects, pick-ups and delivery of materials as necessary
• Maintain and/or update customer records.
• Responds to customer requests and we inquiries regarding technical details, service, products and account information
• Communicate client needs to appropriate Hesstech management and department supervisors.
• Advise existing clients about new services that may be beneficial
• Develop and grow relationship with clients and understand their changing needs

Attractive Benefits and Potential:

• Opportunity to excel in a "recession-proof" industry
• Work for a leading Technology and Environmental Services Company
• Industry is in a hi-growth mode
• Opportunity for advancement to Account Manager
• Excellent medical, dental, vision, holiday, PTO, other incentives

Skills/Qualifications:

• 4 year College Degree
• 2+ year's customer service experience managing
• Posses strategic planning skills and ability to perform tactically
• Discipline and drive to follow-through and satisfactorily resolve any customer issues
• Demonstrate ability to gain an in-depth knowledge of HESSTECH systems and procedures
• Strong multi-tasking and organizational skills to manage diverse and concurrent opportunities
• Must be a fast paced, highly motivated self -starter and able to excel with little supervision
• Exceptional written and verbal communication skills, excellent problem solving abilities
• MUST have computer proficiency and solid working knowledge of Microsoft Office AND SalesForce or similar CRM
• Confidence and ability to do what it takes to outperform the competition

The ideal candidate will be a top performer and hungry for growth and able to outperform the competition in customer satisfaction.

Salary: Based on Experience

To apply send resume to: hr@hesstech.com