Too often, the retirement component of the asset lifecycle is overlooked during the procurement and deployment process. Clients of Hesstech, with little or no expense, can link initial deployment with the retirement process and benefit from a centralized single source cradle-to-grave database revealing important financial information about the asset lifecycle. This essential data is needed to set budgets and make decisions about future IT asset purchases. In many cases Hesstech facilities are capable of providing initial deployment services offering unboxing, quality/performance check, imaging, configuration confirmation, shipping, and customer services.

Redeployment/Parts Reclamation

Redeployment services provide a cost-effective alternative to extend the useful life of equipment. Hesstech can provide secure, cost-effective processing and storage for equipment designated for future utilization by other company personnel. We specialize in handling IT, Laboratory, and Consumer Electronic assets; and provide turnkey solutions for small businesses to large-scale shut downs. Hesstech offers extended warranties for many laptops, PCs, monitors, and printers to help clients increase ROI for IT assets by extending their useful life.  We will provide on-site personnel as required and can oversee a portion or all aspects of the project.

Our Service Includes:

• Imaging & Deployment
• Deinstallations
• Data Integration/Inventory Capture
• Logistics
• Diagnostics/Performance Testing
• Break/Fix/Parts Reclamation
• Storage
• Order Taking/Redeployments
• Shipping
• Customer Support

Hesstech's web-based reporting and redeployment services are offered through WebSTAR and supported 24/7, giving access to the global community and providing a centralized means to manage the secure transfer of assets on an international level. A centralized system can result in improved efficiency and better accuracy, and solve many issues surrounding loss prevention and asset custody documentation and control. Web-based tools are flexible and capable of reporting a wide variety of information such as photographs, original location and owner, part or unit descriptions and specifications, and cosmetic and/or working condition, etc. The client can control user permissions and access to inventory.

Back to Top

End-of Lease Management
For many reasons, leasing IT equipment works for some organizations and not for others. If you do lease, one thing is sure…the lease will expire. At or close to the lease end, several important and often time-consuming issues must be addressed to ensure consideration of custody tracking, data security and cost minimization. Hesstech can provide or customize a solution designed to ensure that compliance, security, and cost controls are in place as required.

AT LEASE END DOES YOUR STAFF HAVE TIME OR THE EXPERTISE TO ADDRESS THESE ISSUES?

• Collect and assess equipment for any damaged or missing parts prior to returning to the lessor
• Remove data from all equipment (including laptops, PCs, servers, printers, copiers, etc.) and validate the process for each unit
• Repair or replace damaged or missing parts as required by the lessor
• Repackage all equipment and document what was actually returned to the lessor and the physical condition when it was shipped
• Review claims by the lessor for any “Damaged” or "Missing" items or components
• Determine if you are paying too much for supposedly “Damaged” or "Missing" items
• Negotiate a buy-out of the lease if it is more economical than returning aging or damaged units
• Qualify buyers and resell equipment purchased from the lessor
• Exchange funds and manage RMAs for equipment sold

HESSTECH SIMPLIFIES EVERYTHING!   
We are experts who can change your end-of-lease process from a burden to a gain!

• Easy and efficient national collection programs
• Free up your IT staff and resources
• Lower or eliminate charge backs for "damaged" or "missing" items
• Generate revenue instead of expenses

Back to Top

Employee Purchase Programs
Providing employees with the option of purchasing your excess or end-of-life equipment at discounted rates can help boost morale and enhance your company’s image from a personnel perspective. Such programs require inventory management, secure removal of company data, software licensing, imaging and testing, order taking, custody and ownership transfer, customer service, distribution and RMAs. Implementing and managing the entire process can be taxing on valuable personnel who were not employed to perform such duties.

Hesstech offers on and offsite inventory management, data eradication, equipment testing, repair, order processing, customer service, and customizable online purchase capabilities. We will assure that your employees feel great about their purchase and even better about their employer.

Employee Purchase Programs can include the set-up and management of an employee feedback forum. Recipients of equipment are offered the opportunity to comment about the program, providing important information and feedback geared to help you measure your success.

Back to Top

Corporate Donations
Donating equipment can truly benefit organizations that would otherwise have no means of acquiring computers or other electronic equipment. On the surface, it may seem simple to make a donation, but structuring the legal transfer of ownership, data removal, quality control, customer service, packaging, and shipping can turn a simple donation into a full-time job. Also important is the fact that most donation recipients will not have the expertise or resources to properly manage the recycling or disposal of the donated equipment. Hesstech will assure that every donation is bundled with an end-of-life solution for the donation recipient.

"Going the Extra Mile"
Hesstech offers premium customer service and support for all donations, leaving recipients with a good feeling about the donor. Recipients will further benefit from Hesstech's unconditional "Return for Recycling Policy." All donated equipment will be recycled at the end of its useful life, by Hesstech, free of charge.  

Hesstech can oversee the entire process and assure only quality merchandise is donated, and transfer of title is documented properly. Press release and PR services are also available. 

Back to Top