Most organizations offering managed services have expertise in the front and middle part of the asset lifecycle, and typically outsource the retirement components related to reuse or remarketing, data sanitization, recycling or disposal. Most firms offering managed services are not well informed about the domestic and international rules that govern the processing and, in some cases, the transport of electronic materials. Hesstech has this expertise and can work with you or through your current service provider beyond traditional installation, maintenance and configuration, etc., to integrate an enhanced and comprehensive asset retirement solution covering chain of custody documentation, data protection services, recycling, and maximum potential reuse or market value. By engaging with Hesstech either in a direct relationship or through a service provider, an asset manager is afforded a transparent and consistent solution that is fully compliant, monitored and traceable from cradle-to-grave. Hesstech can help you or simply provide advice if you have a vendor or are considering outsourcing and want to be sure the retirement component of the lifecycle is sufficiently addressed.

Considering an Outsourced Managed Service?

If you are in the process of determining whether or not to outsource all or part of your IT services, Hesstech can help you streamline your selection process. Hesstech has done much of the legwork (see criteria below), selecting service providers recognized as industry leaders servicing the SMB and enterprise level customer base on a regional or national scale. Our partners were selected on the basis of service offering, reputation, location, and capability. In developing these relationships our efforts were designed to help you reduce the time and resources needed to qualify organizations that sufficiently cover all aspects of the asset lifecycle, including a robust retirement package. To help you save considerable time and money choosing an outsourcing vendor, Hesstech will provide you with our partner profiles as outlined below.

Please contact us to learn how services and business relationships can be structured.

In selecting our partners we address the following criteria:

1. Company
1. Financial Stability
2. Length of Service
3. Number of Employees or Revenue
4. Number of Offices/Locations (service shops)
5. Reputation or Branding

2. Services Offered
1. Breadth of Services

1. Sourcing
2. Installation/Implementation
3. Maintenance
4. Deployment
5. Decommission
6. Support Services
7. Disposition

2. Strict MSP or Reseller
3. Internal or Externally Executed (solo or partner offered)
4. How Services are Offered or Executed (package, piecemeal, regional, national)
5. Computer System used and Asset Tracking Capability

3. Partners/Clients
1. List of known partners
2. Type, size, number of clients